Privacy Notice
Ticketty, Inc. — Last updated July 2026
What we collect
When you use Ticketty, we collect information you provide directly — such as your name, email address, and phone number when you create an account or complete a purchase. We also collect payment details (card information, billing address) solely to process your transaction. When you browse the Platform, we may collect standard usage data such as your IP address, browser type, pages visited, and approximate location.
How we use your information
We use your information to operate and improve the Platform, process ticket purchases, deliver your tickets, respond to your enquiries, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.
Payment data
Card details you submit are used solely for the purpose of processing your purchase and are not stored beyond what is required for that transaction. Ticketty uses industry-standard security measures to protect payment information in transit and at rest.
Sharing
We may share your information with trusted service providers who assist us in operating the Platform (such as payment processors and hosting providers), only to the extent necessary to provide those services. We may also disclose information if required by law or to protect the rights, property, or safety of Ticketty, our users, or others.
Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect your experience.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond to reasonable requests within 30 days.
Data retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Changes to this notice
We may update this Privacy Notice from time to time. We will notify you of material changes by posting the new notice on this page. Continued use of the Platform after changes take effect constitutes acceptance.
Contact
Questions about this Privacy Notice or your personal data can be sent to: support@tickettyhub.com
